Account Manager

Client Service and Project related - Establish requirements of brief and work with AAD/AD to develop creative brief - Effectively delegate specific tasks based on Brief requirements. -Assist in the co-ordination, writing and verbal briefing of internal and external resources as required e.g. creative, production, third party specialists etc. -Achieve worthwhile output from brainstorms. -Co-ordinate creative and project management aspects of Agency’s response to client brief. -Evaluate the response in terms of quality and likely revenue. -Assist in presenting/selling the response. -Obtain feedback from Client. -Project implementation and monitor progress against plan -Prepare weekly WIP reports as required and other documents/materials for internal and external meetings. -Produce accurate contact reports following any contact with client – give Clients contact reports within 24 hours of meetings. -Provide Client and Team with feedback on project on a daily/”need-to-know” basis. -Provide updates to budgets and help Managers ensure timing plans are fully up to date. -Develop a thorough understanding of each process involved in a project and execute actions required when they arise. -Ensure that all materials get to markets on time and in the most cost efficient way. Non-Project Specific - Manage client relationship on a day-to-day basis. - Make relevant contribution in areas where you are non-revenue accountable – Brainstorms, Team Meetings, and maintaining the Agency’s image and personality. - Be a leading star in the use and contribution to the Truffles knowledge database Client Relationship Ensure provision of client services are of a quality consistent with Agency standards, as judged by AD/BD. - Become the focal point of client contact as judged by the client. - Maintain a close and effective client relationship . Creative - Main contact for Creative team - Ensure creative team’s motivation and working processes. People Management - Set up a development programme to enable an account executive to reach minimum job standards within agreed period. - Ensure all subordinates complete company induction programme. - Motivate, develop and appraise staff in conjunction with AD/BD. Communication/Presentation - To be able to clearly, comprehensively and logically present from concepts to costings. - Demonstrate ability to brief, inform and motivate subordinates, as judged by AD.

- Education/ Experience: BA from an accredited school; - 3 years of account management and/or management level marketing, preferably with a combination of marketing, branding, business process, and FMCG industry exposure. - Understanding of business and industry, identifying issues, providing sound marketing direction and solutions - Proven ability to develop business opportunities and achieve success in account growth and revenue generation. - Demonstrated strategic or consultative approach to account management. - Strong aptitude for building “partner” relationships with clients and colleagues. - Strong account management, analytical, and problem solving skills. - Proven track record executing complex projects - Must have a passion for the creative development process - Excellent written and verbal communication skills and strong presentation abilities. - Strong listening skills and the ability to be open to new ideas from team members, coworkers and clients. - Ability to manage several projects at once and with keen attention to details and process - Technical Requirements: Proficiency with MS office suit;